Privacy Policy
Effective Date: 01/01/2025.
Last Updated: 06/22/2025.
At Citrusline GmbH, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.citrusline.ch and your rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, and other relevant global privacy laws.
1. Data We Collect
We may collect the following categories of personal data:
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Contact Data – Name, email address, phone number, company name.
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Usage Data – IP address, browser type, pages visited, time spent, and device information.
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Cookies and Tracking Data – Information collected through cookies and similar technologies (see Cookie Policy below).
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Other Data – Any information you voluntarily submit via forms or correspondence.
2. Legal Bases for Processing (GDPR)
We process your personal data based on one or more of the following legal grounds:
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Consent (Art. 6(1)(a) GDPR)
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Performance of a contract (Art. 6(1)(b) GDPR)
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Compliance with legal obligations (Art. 6(1)(c) GDPR)
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Legitimate interests (Art. 6(1)(f) GDPR), where those interests are not overridden by your rights.
3. How We Use Your Data
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To provide and maintain our services
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To respond to your inquiries
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To send marketing or promotional content (only with your consent)
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To improve website functionality and user experience
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To comply with legal obligations
4. Sharing Your Data
We may share your data with:
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Service providers (e.g., hosting, analytics, CRM tools)
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Legal authorities where required
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Business partners with your consent
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We do not sell your personal data.
5. International Data Transfers
Your data may be processed outside of your country, including outside the EU/EEA. In such cases, we ensure adequate protection through:
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Standard Contractual Clauses (SCCs)
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Data Processing Agreements (DPAs)
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Other appropriate safeguards as required by law.
6. Data Retention
We retain your personal data only as long as necessary for the purposes stated above or as required by applicable law.
7. Your Rights
You have the right to:
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Access your personal data
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Rectify inaccurate data
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Erase your data ("right to be forgotten")
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Restrict or object to processing
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Data portability
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Withdraw consent at any time
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Lodge a complaint with your supervisory authority
8. Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Children’s Privacy
Our site is not intended for children under the age of 16. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: info@citrusline.ch
🏢 Address: Citrusline GmbH, Suurstoffi 31, 6343 Rotkreuz
Cookie Policy
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us recognize your browser and remember information about your visit.
2. Types of Cookies We Use
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Essential Cookies – Necessary for the website to function properly.
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Analytics Cookies – Help us understand how users interact with our website (e.g., Google Analytics).
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Functional Cookies – Remember your preferences and choices.
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Marketing Cookies – Used to deliver personalized ads (only with your consent).
3. Managing Cookies
You can manage or withdraw your cookie consent at any time via our [Cookie Banner/Settings]. Most browsers also allow you to control cookies through settings.
For example:
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Chrome: Settings > Privacy and Security > Cookies and other site data
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Firefox: Options > Privacy & Security > Cookies and Site Data
You can also opt out of certain analytics and advertising cookies via:
4. Updates to Cookie Policy
We may update this Cookie Policy from time to time. Check this page regularly for changes.